.Privacy Policy
At Automize Agency D/B/A Croissance Digital Services (“Automize
Agency D/B/A Croissance Digital Services “), we are committed to maintaining
the accuracy, confidentiality and security of your personal information. This
Privacy Policy describes the personal information that Automize Agency D/B/A
Croissance Digital Services collects from or about you, how we use, and to whom
we disclose that information.
Automize Agency D/B/A Croissance Digital Services has adopted a
series of Privacy Policies in order to address the specific privacy concerns of
certain groupings of individuals. This Privacy Policy applies to how we
collect, use and disclose the personal information of our customers, suppliers
and other parties with whom we interact. We have developed other documents that
describe our privacy policies and practices with respect to our employees (i.e.
our “Employee Privacy Policy”) and with respect to those individuals who visit
our website.
Privacy Policy Effective
for Canada
It is Automize Agency (D/B/A Croissance Digital Services’s) policy
to comply with the privacy legislation within each jurisdiction in which we
operate. Sometimes the privacy legislation and / or an individual’s right to
privacy are different from one jurisdiction to another. This Privacy Policy
covers only those activities that are subject to the provisions of Canada’s
federal and provincial privacy laws, as applicable. This Privacy Policy has a
limited scope and application. Consequently, the rights and obligations
contained in this Privacy Policy may not be available to all individuals or in
all jurisdictions.
What Is Personal
Information?
We collect and maintain different types of personal information in
respect of the individuals with whom we interact. This includes: contact and
identification information, such as your name, address, telephone number and
e-mail address; product and service related information concerning the products
and services that we provide to, or receive from, you; credit and financial
information such as your direct deposit and banking information; and business
relationship information, including information related to your agreements,
preferences, advisors and decision-makers, feed-back and information requested
by or provided to you.
We may also collect market-related information, which may include personal
information, concerning market trends and activities impacting our business.
This information may include contract terms, financial information and other
information for the purpose of market analysis and strategic planning.
Automize Agency operations include activities related to providing
health, safety and environment (HSE) programs; as such, Automize Agency may
also collect personal information from individuals participating in and / or
impacted by those activities, including information related to obtaining
permits and licenses, emergency planning and environmental stewardship.
As a general rule, Automize Agency collects personal information
directly from you. In most circumstances where the personal information that we
collect about you is held by a third party, we will obtain your permission
before we seek out this information from such sources (such permission may be
given directly by you, or implied from your actions).
From time to time, we may utilize the services of third parties
and may also receive personal information collected by those third parties in
the course of the performance of their services for us or otherwise. Where this
is the case, we will take reasonable steps to ensure that such third parties
have represented to us that they have the right to disclose your personal
information to us.
What Personal Information
Do We Collect?
Automize Agency collects personal information to enable us to
manage, maintain, and develop our operations, including: to establish, maintain
and manage our relationship with you so that we may provide you with, or
receive from you, the products and services that have been requested; to be
able to review the products and services that we provide to you so that we may
understand your requirements for our products and services and so that we may
work to improve our products and services; to be able to review the products
and services that we obtain from you so that we may work with you and so that
you may understand our requirements for such products and services; to be able
to comply with your requests (for example, if you prefer to be contacted at a
business or residential telephone number and advise us of your preference, we
will use this information to contact you at that number); to enable us to
undertake our environmental, health and safety activities, including incident
planning, response and investigation; to protect us against error, fraud, theft
and damage to our goods and property; to enable us to comply with applicable
law or regulatory process (for example, we may collect personal information to
satisfy the obligations imposed on us by our various regulators); to enable us
to aggregate data in an effort to identify trends across our users/customers
and use the aggregated data to provide services; and any other reasonable
purpose to which you consent.
How Do We Use and Disclose Your Personal
Information?
We may use or disclose your personal information: for the purposes
described in this Privacy Policy; and for any additional purposes for which we
have obtained your consent to the use or disclosure of your personal
information. We may use or disclose your personal information without your
knowledge or consent where we are permitted or required by applicable law or
regulatory requirements to do so.
When Do We Disclose Your
Personal Information?
We may share your personal information with our employees,
contractors, consultants and other parties who require such information to
assist us with managing our relationship with you, including third parties that
provide services to us or on our behalf. For example, our third-party service
providers may provide certain information technology and data processing
services to us from time to time so that we may operate our business, and as
result, your personal information may be collected, used, processed, stored or disclosed
in Canada or the United States of America.
In addition, personal information may be disclosed or transferred
to another party during the course of, or completion of, a change in ownership
of or the grant of a security interest in, all or a part of Automize Agency
D/B/A Croissance Digital Services or its affiliates through, for example, an
asset or share sale, or some other form of business combination, merger or
joint venture, provided that such party is bound by appropriate agreements or
obligations and required to use or disclose your personal information in a
manner consistent with the use and disclosure provisions of this Privacy
Policy, unless you consent otherwise.
Further, your personal information may be disclosed:
as permitted or required by applicable law or regulatory
requirements;
to comply with valid legal processes such as search warrants, subpoenas or
court orders;
as part of Automize Agency required reporting activities to its affiliates;
to protect the rights and property of Automize Agency D/B/A Croissance Digital
Services;
during emergency situations or where necessary to protect the safety of a
person or group of persons;
where the personal information is publicly available;
and with your consent.
Automize Agency does not sell, give or rent ANY names or addresses to third
parties for the express use of solicitation.
Your Consent is Important to Us
It is important to us that we collect, use or disclose your
personal information where we have your consent to do so. Depending on the
sensitivity of the personal information, your consent may be implied, deemed
(using an opt-out mechanism) or express. Express consent can be given orally,
electronically or in writing. Implied consent is consent that can reasonably be
inferred from your action or inaction. For example, when you enter into an
agreement with us, we will assume your consent to the collection, use and
disclosure of your personal information for purposes related to the performance
of that agreement and for any other purposes identified to you at the relevant time.
Typically, we will seek your consent at the time that we collect
your personal information. In certain circumstances, your consent may be
obtained after collection but prior to our use or disclosure of your personal
information. If we plan to use or disclose your personal information for a
purpose not previously identified (either in this Privacy Policy or
separately), we will endeavor to advise you of that purpose before such use or
disclosure.
We may collect, use or disclose your personal information without
your knowledge or consent where we are permitted or required to do so by
applicable law or regulatory requirements. You may change or withdraw your
consent at any time, subject to legal or contractual obligations and reasonable
notice, by contacting our Privacy Officer using the contact information set out
below. All communications with respect to such withdrawal or variation of
consent should be in writing and addressed to our Privacy Officer. We assume
that, unless you advise us otherwise, you have consented to the collection, use
and disclosure of your personal information as explained in this Privacy
Policy.
How is Your Personal
Information Protected?
Automize Agency will endeavor to maintain physical, technical and
procedural safeguards that are appropriate to the sensitivity of the personal
information in question. These safeguards are designed to prevent your personal
information from loss and unauthorized access, collection, use, disclosure,
copying, modification, disposal or destruction.
The security of your personal information is important to us,
please advise our Privacy Officer immediately of any incident involving the
loss of or unauthorized access to or disclosure of personal information that is
in our custody or control.
Updating Your Personal Information
It is important that the information contained in our records is
both accurate and current. If your personal information happens to change
during the course of our relationship, please keep us informed of such changes.
In some circumstances, we may not agree with your request to change your
personal information and will instead append an alternative text to the record
in question.
Access to Your Personal Information
When requesting access to your personal information, please note
that we may request specific information from you to enable us to confirm your
identity and right to access, as well as to search for and provide you with the
personal information that we hold about you. We may charge you a fee to access
your personal information; however, we will advise you of any fee in advance.
Your right to access the personal information that we hold about
you is not absolute. There are instances where applicable law or regulatory
requirements allow or require us to refuse to provide some or all of the
personal information that we hold about you. In addition, the personal
information may have been destroyed, erased or made anonymous in accordance
with our record retention obligations and practices. In the event that we
cannot provide you with access to your personal information, we will endeavor
to inform you of the reasons why, subject to any legal or regulatory
restrictions.
Inquiries or Concerns?
If you have any questions about this Privacy Policy or concerns
about how we manage your personal information, please contact Automize Agency by
telephone, in writing or by e-mail. We will endeavor to answer your questions
and advise you of any steps taken to address the issues raised by you. If you
are dissatisfied with our response, you may be entitled to make a written
submission to the Privacy Commissioner in your jurisdiction.
Automize Agency
Windsor ON N8R 2A3
408-643-7175 Local
info@automize.agency
